PERCEPÇÃO DE JUSTIÇA E COMPROMETIMENTO ORGANIZACIONAL EM SERVIDORES PÚBLICOS

Abstract

This study aimed to investigate the relationship between the perceived fairness and the organizational commitment of public workers of the State of Tocantins. Thus, we have defined ten research hypotheses. The study had 240 participants who were public workers in the health field for the State of Tocantins. All of the participants completed the Perception Scale of Justice of Colquitt (2001) and the Organizational Commitment Scale of Meyer and Allen (1997), both validated for the Brazilian population and with great internal consistency. It was also added a questionnaire for socio- demographic variables. The instruments were completed electronically through the research website. The data was analyzed in two steps: first, it was made an analysis of variance (Test t and ANOVA with Scheffé) between the sociodemographic variables and the perceived fairness and organizational commitment. Secondly, we analyzed the multiple regressions (stepwise) to verify the predictive power of socio-demographic variables on the perception of fairness and commitment, as well as the perception of fairness on the compromised workers. In summary, the results of the statistical differences show that there is no significant difference between the perception of justice and the commitment in relation to the occupation of leadership positions or commissioned basis, the affective commitment and perceptions of interpersonal justice had larger averages than the other dimensions; workers with higher levels of education also had a higher average of normative commitment; the increase in education with a decrease in the mean perceptions of distributive justice; the highest levels of affective commitment was identified between older workers; the highest average of affective commitment was between the workers that had more time together; the highest levels of perceived distributive justice ranked among the workers that were no longer in the organization, while the lowest average was shown in the groups that had the highest incomes. The results of the regression analysis showed that: the perception of justice (interpersonal, distributive and procedural) positively influences the commitment (affective and normative) of the workers in Tocantins. The results indicate that the practice of management positions and functions commissioned are strong predictors of procedural perceptions injustice and informational. In order for the managers of the health field in Tocantins to count on a table of workers with more committed to the organization, some suggestions are provided based on the results of this research.