Crenças de Mercado de Consumidores e Vendedores do Varejo de Moda Feminina na Cidade de Goiânia (GO).

Abstract

Beliefs are general verbal formulations formed through experience and used to reduce complex judgments and evaluations in more simple thinking and rationale. Market beliefs express relations between firms, produtcs, brands and stores attributes, as such the consume relations that market actors maintain with such dimensions. The objective of the present study was detect and systematically describe retail consumer and seller s market beliefs from the female fashion market of Goiânia (GO, Brazil). Additionally, the study aimed interpret the findings using behavior-analytic conceptions and pointing to possible managerial implications of them. One hundred ninety seven (197) individuals, distributed in two non-probabilistic samples (97 consumers and 100 sellers), collaborate as participants. Consumers responded to a specific instrument elaborated to detect market beliefs (DCM-Q1C) and sellers responded to an analogous instrument, elaborated to measure perceptions about such beliefs (DCM Q2G). Data were analyzed in terms of the consumer and seller´s endorsement grade of beliefs, with the principal results showing: 1) endorsement grade variation depending on evaluation being done by consumers or sellers, with a general tendency of sellers present more elevated endorsement grade, 2) very discrete quantity of discrepant cases in the relations characterized by effective endorsement between the endorsement stati by consumers and sellers, and 3) relative small quantity of agreement in the relations characterized by effective endorsement between the endorsement stati by consumers and sellers. From considerations about the representational nature of the instruments used and obtained data, participants responding was interpreted as indicative of the probability of verbal formulations emissions (and not of actions), as phrased in the instruments items, in the consume environments. Recommendations about what sellers must or mustn t emphasize in persuasive talks to convince consumers to buy were done. The use of the behavior-analytic conceptual referential was possible, but only to enable interpretations and suppositions about functional relations, not verifiable, as known, with the method adopted.