QUALIDADE DE VIDA NO TRABALHO: ESTUDO DE CASO NA BASE OPERACIONAL DA CIFARMA

Abstract

This study presents the main results of Life Quality at Work research. The work was conducted in Organização Científica Farmacêutica LTDA. CIFARMA, located in Goiânia, Goiás State, Brazil. The objective was to investigate if the Company adopts management strategies in favor of better employees life quality. A qualitative survey was defined, using a case study approach, semi-structured interviews with the General Director and Human Resources Manager, followed by questionnaires to the employees based on operational functional, such as machine operator, supporting in production, leader in production, pharmacist. These were the target of this research. The collected data shows the attitude of the manager related to Life Quality actions adopted by the Company and defined the employees profile. Needs and satisfactions were demonstrated, both related with their job activity, environmental and physical conditions in the place were the work take place. The information obtained from the institution and those one obtained from employees were compared. Company s point of view shows an administration compromised with respect to professionals, security in workplace, besides personal and professional satisfaction of employees. The employees showed satisfied with life quality benefits offered by the Company, with special attention to health promotion, through the incentive of sports practice, security and physic (ergonomics) conditions, although it was registered disappointment with the salary polices adopted by the Company. Another contraposition of this study refers to the advantages informed by employees, as priorities for life quality, such as labor gymnastics and weekend leisure, not considered by the Company as a priority.