SERVIÇO SOCIAL, ASSISTÊNCIA SOCIAL E ATENÇÃO À FAMÍLIA À LUZ DO PRINCÍPIO DA MATRICIALIDADE SOCIOFAMILIAR UM ESTUDO NOS CENTROS DE REFERÊNCIA DE ASSISTÊNCIA SOCIAL (CRAS), EM GOIÂNIA - GO.

Abstract

In this dissertation the analysis is focused on the study case of a research developed during a Master´s Degree course in Social Sciences Studies at PUC Goiás, which was aimed on the theoretical, conceptual, and socio-historical references that scientifically validate the principle of social familial matrix system, adopted by PNAS/SUAS. It consist in analyzing the conceptual and practice developed by the professionals, at the Social Assistance Reference Center (CRAS) in Goiania, through interventions done in the basic social protection field, aimed at the qualifying of the services and the effectiveness of social rights. The research was conducted in a quantitative and qualitative basis. The first dimension was configured in a bibliographical revision over the work produced in the Social Services area, in the policies of social assistance, family, the social familial matrix system, and other complementary areas. The main sources were: national and international literature, as well as documental and historical bibliographic registers, also in the implantation and implementation processes of social assistance policies in Goiania. Data was collected from the Municipal Secretariat of Social Assistance (SEMAS) of Goiania. The field research was performed at the working site of the professionals (CRAS). This study is corroborated with the analysis which recognizes that the social assistance policies are not, by themselves, resolving, and, therefore, there are enormous challenges to be overcome, from their formulation to the socio-care actions, which means to recognize the existing tensions in the working process in this field. The result of this process may express the level of theoretical appropriation and ethical-political positioning of the professional, aimed at his/her identification with a specific social project that is equalitarian and emancipator, grounded a logic of rights, or not.