COMÉRCIO DE CELULARES E DESCARTE DE BATERIAS: ESTUDO DE CASO EM GOIÂNIA

Abstract

One of the most serious environmental problems is the proper management of solid waste. The early obsolescence of electronics because of technological advances and the growth of sales volume of mobile phone including the informal sector contribute to increase the amount of waste generated. Disposal of mobile phone batteries in household waste represents loss to the environment, because of toxic elements composition, if are accommodated in landfills or land, represent health and environmental impact causing the contamination of people, animals, and ground sheets water tables. The Brazilian legislation defines shared responsibility for the lifecycle of the product and reverse logistics as a tool for reducing environmental impact. In this context, this study aims to evaluate the knowledge of the mobile phone vendors in the informal market about environmental legislation for disposal of batteries, diagnose the social responsibility of those vendors related to hazardous wastes and finally, identify if there practice of reverse logistics process. The methodology used was Case Study in degree compared between two popular markets managed by the private entity and the government office. The research is exploratory and descriptive order through a literature review and field research. The respondents for the research were the sellers of mobile phone that working in two popular markets and the data were collected through semi-structured interview. The results show that there is little consumer participation in the process of discarding cell phone batteries that 100% of the respondents have no knowledge about the legislation for disposal of cell phone batteries and that vendors don t have co-responsible behave in the reverse logistics process for the environmentally disposal of cell phone batteries. Therefore, it is recommended environmental education as a tool to give information to promote change in the behavior of users and mobile phone vendors in the informal market in Goiânia.