FONTES DE ESTRESSE OCUPACIONAL, COPING E RESILIÊNCIA EM PSICÓLOGAS CLÍNICAS NO AMBIENTE DE CONSULTÓRIO.

Abstract

Previous research demonstrated the effect of labor stress on health. The present study examines the adaptation of psychologists - psychotherapists to particular characteristics of the practice office as a work environment. Twenty female psychologists participated in the project. Lipp's Symptoms of Stress Inventory was applied. Semi-structured interviews were used to identify stressful aspects of the work environment and perceived effects on health and quality of life, as well as their efforts to deal with specific demands of this environment and the resources that help them overcome the adverse experiences of work in the therapy room. The results show that 15 participants did not show symptoms of stress and 5 were in the phase of resistance. The stressed psychologists did not report different sources of stress than the non-stressed psychologists, but the nonstressed psychologists showed a greater variety of coping repertoires and of resilience factors. "Enjoying oneself" and "Practicing physical activity to recharge" were the most typically mentioned strategies among the non-stressed professionals. Their typical resiliency factors included "cultivating the family" and "cultivating good relationships". It can be concluded that the variety of coping strategies and resilience factors were inversely related to labor stress.