Qualidade de vida no trabalho dos profissionais de saúde na pandemia de Covid-19

Abstract

With the advent of the COVID-19 pandemic, changes occurred in the work routine of health professionals. These workers are generally the ones who are at greater risk and have a greater impact due to direct contact with the disease and/or sequelae. In this context, aspects related to the quality of life at work were altered by the risk and insecurity added by COVID-19, including stress levels. The present study aims to analyze the quality of work life of health professionals in direct and indirect care of COVID-19 cases. The study is classified as analytical cross-sectional and has a sample of 156 health professionals who worked in a private hospital institution that is a reference in the care of patients with COVID-19, in Goiânia-Goiás, from March to April 2022. data were collected using a sociodemographic and labor questionnaire, the Quality of Life at Work Assessment Scale (ProQOL-BR), which assesses the quality of life of workers who carry out their work helping people, animals, the community or nation, which experience suffering and/or pain. The scale presents positive aspects, represented by Satisfaction by Compassion and negative aspects, represented by Fatigue by Compassion, which comprises Burnout and Secondary Traumatic Stress; and, the Stress Perception Scale (PSS-10) used to assess stress perception. The results indicate moderate Satisfaction for Compassion and low levels of Burnout and Secondary Traumatic Stress. Participants with higher education, better wages, who had more than one job and who provided direct care to patients with COVID-19 had greater Compassion Satisfaction. Low income, being a nurse, working overtime were responsible for raising levels of Burnout. White skin color and overtime were responsible for the increase in Secondary Traumatic Stress. In assessing the perception of stress, low levels were found, showing a negative correlation with Satisfaction due to Compassion, indicating that high levels reduce stress levels. Despite the fear and insecurity caused by the new coronavirus pandemic, health professionals remained productive and satisfied with their work, which can be justified by society's sense of accomplishment and recognition. The results can be explained by the work of professionals in a hospital with correctly implemented norms and routines that ensure the safety of workers, as well as the period in which data collection took place, where health professionals had already been vaccinated, in addition to the existence protocols for case management. Thus, knowing the factors that positively and negatively influence the quality of work life of health professionals who deal with patients with COVID-19 can help health institutions to promote improvements in the work environment aimed at increasing productivity, reducing stress and absenteeism