O TRABALHO DOS ASSISTENTES SOCIAIS COM FAMÍLIAS NO CONTEXTO DA POLÍTICA NACIONAL DE ASSISTÊNCIA SOCIAL EM GOIÂNIA

Abstract

This dissertation results from a research that aimed to know the impact of the Social Assistance National Policy (PNAS) on living conditions of the families attended by social workers at the Reference Centers of Social Assistance (CRAS). It seeks unveil the daily work of these professionals about procedures of demands, routines and activities. Six units of CRAS, which provider for basic social protection, were defined as universe of the research. Ten social workers from the institutions programs focused on families were elected, as sample, for a semi-structured interview under qualitative approach. A documental and bibliographic research was carried out on family, especially its relation with the PNAS. The theoretical background adopted was the critical dialectic Marxism method, who led to unveil the immediacy aspects through the categories: public policy, social protection and family. Survey considerations indicate difficulties and limitations at the daily professional of the social workers and, moreover, little autonomy in their attitudes facing adversity.