UMA ABORDAGEM SURVEY PARA MAPEAMENTO DO USO DE FERRAMENTAS DE TECNOLOGIA DA INFORMAÇÃO NOS PROCESSOS LOGÍSTICOS EM INDÚSTRIAS ALIMENTÍCIAS GOIANAS DE MÉDIO PORTE

Abstract

Technological advances, especially in the area of information technology (IT), make possible the dissemination of information in real time, providing logistic managers a broader scope, based on related information, which is extremely important for the success of the companies. This study aims to identify and map the use of IT tools in logistic processes in midsize food industries from the state of Goiás, regarding the management of the supply chain. The first part of this study consists of an exploratory literature research as well as the presentation of the food industries panorama. The second part presents the survey research with the data collection, analysis and interpretation. The use of information technology, focused on the supply chain visibility, with the development of the virtual information flux of goods from their origin to final consumers, may guarantee to the supply chain companies the development of competitive advantages. The results obtained in this research allowed a better overview of the positioning of the surveyed companies in the supply chain in which they are included. The results also showed that the surveyed midsize food companies form the state of Goiás do not use many of the technologies applied to logistics, already available and consolidated in the market. They also showed that these companies do not use IT in their integration with the links of the supply chain, limiting their own development.